{"id":1167,"date":"2026-06-23T14:38:25","date_gmt":"2026-06-23T14:38:25","guid":{"rendered":"https:\/\/shanbei26.com\/?p=1167"},"modified":"2026-06-23T14:38:47","modified_gmt":"2026-06-23T14:38:47","slug":"customer-faq","status":"publish","type":"post","link":"https:\/\/shanbei26.com\/zh\/customer-faq\/","title":{"rendered":"\u5ba2\u6237\u5e38\u89c1\u95ee\u9898"},"content":{"rendered":"
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\u5ba2\u6237\u5e38\u89c1\u95ee\u9898<\/div>\n

About This Section<\/h2>\n
English<\/strong>: This FAQ section collects frequently asked questions covering customization, ordering, production, delivery and after-sales processes. We have sorted out clear and easy-to-understand answers to help you quickly solve various problems during shopping and customization, save consultation waiting time and enjoy a smooth shopping experience.<\/div>\n

What We Cover<\/h2>\n
English<\/strong>: This section covers comprehensive answers to online design customization, size selection, product materials, printing effects, order modification and cancellation, payment issues, production and delivery time, logistics tracking, return & after-sales policies, design and copyright rules, covering the whole process from design, ordering to after-sales.<\/div>\n

How to Use<\/h2>\n
English<\/strong>: Before custom designing and placing orders, you can browse this section to learn relevant rules and precautions in advance, effectively avoiding design errors and order problems. You can quickly find corresponding answers to solve doubts efficiently. If your question is not included, feel free to contact our online customer service.<\/div>\n

\u00a0Friendly Reminder<\/h2>\n
English<\/strong>: All FAQ answers are official and standard rules, consistent with our platform fulfillment and after-sales policies. We will continuously update the content according to product iterations, logistics rules and platform policies to ensure accurate and valid information.<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Customer FAQ About This Section English: This FAQ section collects frequently asked questions covering customization, ordering, production, delivery and after-sales processes. We have sorted out clear and easy-to-understand answers to help you quickly solve various problems during shopping and customization, save consultation waiting time and enjoy a smooth shopping experience. What We Cover English: This […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[47],"tags":[],"class_list":["post-1167","post","type-post","status-publish","format-standard","hentry","category-customer-faq"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t